1. Information We Collect

NOVAI (hereinafter referred to as 'we', 'our', or 'the Company') collects, stores, and processes a wide range of information and data from users (hereinafter referred to as 'you' or 'the User') in order to provide services, comply with legal obligations, and improve the performance of the Platform. Such information includes, without limitation: (i) personal identifiers such as your name, email address, telephone number, organization name, and position; (ii) usage data such as features accessed, pages visited, duration of sessions, and interaction logs; (iii) technical data such as Internet Protocol (IP) address, browser type, operating system, and device information.

2. How We Use Your Information

We process your personal and technical information for multiple lawful purposes, including but not limited to: (i) enabling and enhancing the provision of NOVAI’s services; (ii) personalizing funding recommendations; (iii) ensuring security, monitoring usage, detecting fraudulent or unlawful activity; (iv) complying with applicable statutory, regulatory, and contractual obligations; (v) communicating with you regarding updates, improvements, new features, promotional opportunities, and service-related announcements.

3. Sharing Your Information

NOVAI does not sell, lease, or otherwise commercially exploit your personal information to third parties. However, we may share or disclose your information in the following limited circumstances: (i) with carefully selected service providers, contractors, or technology partners operating under strict contractual and confidentiality obligations; (ii) when disclosure is legally required or necessary to comply with applicable laws, regulations, legal proceedings, or enforceable governmental requests; (iii) to protect the rights, property, or safety of NOVAI, our users, or the public; (iv) with your explicit consent, particularly in cases where external consultants or experts are engaged.

4. Data Storage and Security

We implement appropriate technical, organizational, and administrative security measures intended to safeguard the integrity, confidentiality, and availability of the personal information we process. Despite these efforts, you acknowledge and agree that no online platform, database, or transmission system can be guaranteed to be 100% secure. Accordingly, we cannot and do not warrant absolute protection against unauthorized access, cyberattacks, data breaches, or other forms of compromise beyond our reasonable control.

5. Your Rights

Subject to applicable law, you have certain rights with respect to your personal data, which may include: (i) the right to access a copy of the personal data we hold about you; (ii) the right to request rectification or correction of inaccurate or incomplete data; (iii) the right to request erasure or deletion of your data when it is no longer necessary for the purposes for which it was collected; (iv) the right to restrict or object to processing under specific conditions; (v) the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

6. Cookies and Tracking

NOVAI uses cookies and similar tracking technologies to improve the functionality of the Platform, to remember user preferences, to analyze usage patterns, and to optimize user experience.

7. Data Retention

We will retain your personal data only for as long as is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of your active account and a reasonable period thereafter, unless a longer retention period is required by law. Upon expiration of the retention period, data shall be securely deleted, anonymized, or otherwise rendered inaccessible.

8. Changes to This Policy

NOVAI reserves the right, at its sole discretion, to amend, modify, or update this Privacy Policy at any time. Significant changes will be communicated to you via email or a notice posted on the Platform. Your continued use of the Platform after such modifications constitutes your acknowledgment and acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, our data practices, or your rights, please contact us at: admin@mynovai.com.